We understand energy projects can change. Powerize refund rules depend on the type of service or product.

Physical products: if not shipped or verified defective, a full refund is possible within 7 business days of delivery. Custom or made-to-order products may qualify for a partial refund or store credit.

Consulting and logistics services: if cancelled before work starts, the committed fee is deducted and the rest is refunded. After work starts, completed costs are deducted and the remainder is refunded or converted to credit.

Refunds are made manually by the seller via bank transfer; Powerize does not issue automatic refunds. Bank fees are non-refundable.